Privacy Policy

Last updated: 1 September 2026

Information we collect

When you contact us by phone, email or the quote form on this website, we collect the details you choose to provide: your name, phone number, email address, city and a description of the repair you need.

This website is a static site and does not set advertising cookies or run third-party tracking scripts.

How we use your information

We use your information solely to respond to your enquiry, provide a quote, complete your repair and contact you about the item you left with us. We do not sell, rent or trade personal information.

Storage and retention

Repair records are kept for as long as necessary to honour our workmanship guarantee and to meet ordinary business record-keeping obligations. Records are stored securely and access is limited to staff who need it.

Your choices

You may ask us to correct or delete the contact details we hold for you at any time. Requests are actioned within a reasonable period unless we are required to retain the record.

Third parties

We may share limited information with shipping carriers when a repair is returned by post, and with payment processors when you pay by card. These providers receive only what is needed to complete the task.

Changes to this policy

We may update this policy from time to time. The revision date at the top of this page reflects the most recent change.

Contact

Questions about this page can be sent to info@joannaveroco.business, called through to (972) 905-4614, or mailed to 1513 Portico Pl, McKinney, TX 75069.